Guidelines for Copier Use and Code Assignment

Proper use and care of copiers is vital. The following guidelines will enhance copier reliability for all users:

• If there is a paper jam, follow the alerts on the copier screen as it will guide you to the sections that have jams. Remove all paper (including small pieces) at each site. Open and close doors and working parts gently. If you cannot locate a jam, call x3737 and someone from Copy Services will assist you.
• Avoid pressing copier lids onto books--this can shatter the copier glass.
• Replace copier toner when indicated. Toner is free from Copy Services. We always have a supply on the shelf . You may request toner with your paper order or any time it is needed.
• Avoid copying books in a manner that creates a black page edge. Black edges cause paper jams. Use the edge erase function or mask the book with white paper. (Jones 012 copiers require paper masking, as they do not have the edge erase function.)
• If the copier displays a C-xxxx code and stops working, first try opening and closing the door to reset the copier. If that doesn't work, try unplugging the copier, wait ten seconds, and then plug it back in. If this doesn't remove the C-xxxx code, call Konica Minolta service and ask for a technician. You will be asked for your copier serial number.
• Plug copiers directly into the wall. Do not use extension or power surge protectors.
• If you desire new or additional training on any copier on campus, call Copy Services. Arrangements will be made for training sessions.

If you have questions or concerns, contact Copy Services at 253.879.3737 for assistance.