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TELEPHONES 

Each residence hall room is equipped with a private telephone.  All calls on campus can be made by dialing the appropriate 4-digit extension.  Local calls outside of the University can be made by simply dialing "9" plus the 7-digit number.   

To place a long distance telephone call, dial "9" plus "0" plus the area code and the seven digit number.  An operator will come on the line and allow you to place a collect call, credit card call, or a third party billing.  Through AT&T, the University offers ACUS, a special discounted long distance calling service for students.  To use it, simply make phone calls from campus phones using individually assigned, confidential ID numbers.  There is no complicated application process or fee.  Calling rates are lower than rates charged by other long distance companies and much cheaper than collect calls.  Please remind residents that they are NOT allowed to accept collect calls. 

Residents should contact the Telephone Services Coordinator if they find themselves in need of longer telephone extension cords or wish to add an extra telephone jack to their house (extension cords cost $10.00 and jacks cost about $50.00).  Residents should not attempt to plug more than one telephone into one jack, as the telephone system is not set up to handle such adapters.  

All telephones should have a campus emergency number sticker on them.  If you find one that doesn’t, you can pick up a replacement sticker at Security Services.  

If repairs are needed on a telephone or if there are problems with telephone service, complete a Telephone Services Request (available at Student Development).  Residents should not call the telephone company!  Telephone repairs should not be written on Facilities Services Work Orders. 

You will also receive information to advise students about the Voice Mail system.  Any telephone problems should be reported directly to Wil Rodriguez at x3227.

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Sara Hays
Contact:
shays@ups.edu